babu 999's Privacy Policy
Your personal information is very important to us. This document explains in detail how babu 999 collects, uses, and keeps your information secure.
Introduction and Scope
By using the babu 999 website, you confirm that you have read and agreed to the terms of this privacy policy. This policy applies to all digital services of babu 999 — the website, mobile applications, and any related platforms.
This privacy policy is intended primarily for users in Bangladesh. It takes effect from the moment you open an account on our platform. To learn the full terms of our services, please read the Terms and Conditions, which contain detailed guidelines for using the platform.
We may update this policy from time to time. Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
Information We Collect
Various types of information are collected during account registration, use of services, and communication with babu 999. This information comes from two main sources — information you provide directly, and technical information collected automatically.
2.1 Information You Provide Directly
Information you provide when opening an account and using our services:
- Full name and date of birth (for age verification — must be 21+)
- Mobile number and email address
- National ID card or passport number (for KYC verification)
- bKash, Nagad, Rocket, or Upay number (for transactions)
- Bank account details (for bank transfers)
- Your messages and requests when contacting customer support
2.2 Information Collected Automatically
Information collected technically while using the platform:
- Device type, operating system, and browser version
- IP address and approximate geographic location
- Login time and session details on the platform
- Game activity, betting, and transaction history
- Information collected through cookies and similar tracking technologies
Purpose of Using Your Information
babu 999 uses collected information only for specific and legitimate purposes. We never sell your information unnecessarily to third parties.
- Account Management: To handle registration, verify logins, and maintain account security.
- Identity Verification (KYC): To confirm the age and identity of users in compliance with applicable regulations.
- Financial Transactions: To process deposits and withdrawals and to prevent fraud.
- Customer Support: To resolve your issues through 24/7 live chat and email assistance.
- Platform Improvement: To analyze user experience and improve service quality.
- Promotional Communication: To inform you about bonuses and promotions with your consent.
- Responsible Gaming: To detect unusual gaming behavior and take protective measures.
- Legal Obligations: To comply with applicable laws and regulations.
Data Storage and Security Measures
babu 999 gives the highest priority to the security of your information. Our platform uses SSL encryption technology, which keeps all information transmitted between your browser and our servers secure.
Your financial information — such as bKash, Nagad, or bank account details — is stored using industry-standard encryption. Passwords are never stored in plain readable form; they are secured using a one-way hashing method.
4.1 Retention Period
Your information will be retained for as long as your account is active and services need to be provided. Even after account closure, certain information may be retained for a defined period to meet legal obligations.
4.2 Technical Security
- 256-bit SSL encryption — on all data transmissions
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Access controls — only authorized staff can view personal information
- Automatic alerts for suspicious logins or transactions
Sharing Information with Third Parties
babu 999 never sells your personal information or provides it to any third party in an improper manner. However, limited information may be shared with certain trusted partners for the purpose of operating our services.
Cases where information may be shared:
- Payment Processors: bKash, Nagad, Rocket, Upay, and related banking partners — only the information necessary to complete a transaction.
- Game Software Providers: The minimum information required to operate games.
- Identity Verification Services: Authorized service providers to complete the KYC process.
- Law Enforcement Authorities: Relevant authorities in cases of legal orders or obligations.
- Fraud Prevention Services: Specialist services to maintain the security of the platform.
All third-party partners are bound by confidentiality agreements with us and may only use information for the specified purpose.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the babu 999 website and app. These help improve your browsing experience and ensure the platform functions correctly.
6.1 Types of Cookies
- Essential Cookies: For login sessions, security tokens, and core functionality — the platform cannot work properly without these.
- Functionality Cookies: To remember your language preference, display settings, and previous choices.
- Analytics Cookies: To analyze user behavior and improve the platform.
- Marketing Cookies: To provide relevant promotional information with your consent.
6.2 Cookie Controls
You can disable non-essential cookies at any time from your browser settings. However, doing so may limit some features of the platform.
Your Rights and Controls
Every registered user of babu 999 has specific rights regarding their personal information. Contact our customer support to exercise these rights.
- Right to Access: You can request to know what information we hold about you.
- Right to Correction: You can request correction of inaccurate or incomplete information.
- Right to Deletion: In certain circumstances you can request that your information be deleted — however, due to legal obligations, it may not be possible to delete all information immediately.
- Right to Restrict Processing: In certain circumstances you can ask us to limit the processing of your information.
- Right to Withdraw Marketing Communications: You can stop receiving promotional messages at any time.
- Right to Data Portability: Where applicable, you can request your information in a machine-readable format.
To learn about your rights related to responsible gaming and the protective tools available, visit our Responsible Gaming page, which explains self-exclusion and limit-setting options in detail.
Age Restrictions and Protection of Minors
All services of babu 999 are strictly for persons aged 21 or above. We do not knowingly collect any personal information from anyone under the age of 21.
Age is verified during the registration process, and identity documents are used to confirm age during the KYC process. If we ever find that a minor has created an account, that account will be closed immediately and the related information will be deleted.
If a parent or guardian suspects that their child has registered on our platform, please contact our customer support without delay.
International Data Transfers
Your information may be processed on servers outside Bangladesh as required for service delivery. In such cases, we ensure that applicable data protection regulations are followed and that there is no compromise in the security of your information.
The technical and organizational measures we take for data transfers provide your information with a level of protection equivalent to what it would receive in Bangladesh.
Policy Changes and Updates
babu 999 may update this privacy policy periodically due to business changes, addition of new services, or legal requirements. For significant changes, we will notify you in the following ways:
- A clear notice will be displayed on the platform.
- Details of the changes will be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after changes will be considered acceptance of the updated policy. If the changes are not acceptable to you, you may request to close your account.
Visit Terms and Conditions for the full terms governing use of the platform. Go to the FAQ page for answers to common questions about our services.
Privacy Contact
If you have any questions about this privacy policy, wish to make a request regarding your information rights, or have any concerns, please contact us. Our team is available 24/7 in Bengali and English to assist you.
24/7 Live Chat — click the chat button at the bottom right corner of the platform